MaritzCX™ Wins Patent for Spotlight® Data Mining Solution

MaritzCX today announced it has been awarded a patent by the U.S. Patent & Trademark Office for technology that powers theSaaS (NewsAlert)-based Spotlight data mining solution. Spotlight combines customer feedback with operational and transactional data to guide customer-related decisions across an organization and improve customer retention.

Source: MaritzCX™ Wins Patent for Spotlight® Data Mining Solution