Monthly Archives: January 2013

The importance of branding in research

There are many brilliant people in the research and consumer insight business, who advise clients on all aspects of marketing, customer experience, innovation and branding but who often do not apply what they preach to their own businesses. Now, I know how hard it is to step back from your own organisation and see it… Read more »

It’s the age of the online community and Vision Critical lead the way

Market research is finally responding to the pressure of balancing big data with consumer engagement. Not everyone is on board, but online community specialists, Vision Critical, are blazing a trail. An article in Marketing Week this week features one of Vision Critical’s clients, CBS Outdoor, who used VC’s online communities to understand city dwellers and… Read more »